Privacy Policy
At Silky Balance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website silkybalance.com
1. Information We Collect
- Personal Information: Name, email address, phone number, and payment details.
- Order Information: Products purchased, shipping details, and transaction history.
- Device and Usage Data: IP address, browser type, and website activity.
- Cookies: Used to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Improve our website and services.
- Send promotional offers (only if you opt-in).
- Prevent fraud and ensure security.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Payment processors to handle transactions.
- Shipping companies to deliver your orders.
- Marketing services, if you’ve opted in to receive offers.
4. Your Rights
You can:
- Access or request a copy of your data.
- Update or correct your information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications.
To exercise these rights, contact us at Info@silkybalance.com.
5. Data Security
We use secure systems to protect your information from unauthorized access or misuse.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Please check this page for updates.
7. Contact Us
For any questions, email us at Info@silkybalance.com
1. Information We Collect
- Personal Information: Name, email address, phone number, and payment details.
- Order Information: Products purchased, shipping details, and transaction history.
- Device and Usage Data: IP address, browser type, and website activity.
- Cookies: Used to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Improve our website and services.
- Send promotional offers (only if you opt-in).
- Prevent fraud and ensure security.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Payment processors to handle transactions.
- Shipping companies to deliver your orders.
- Marketing services, if you’ve opted in to receive offers.
4. Your Rights
You can:
- Access or request a copy of your data.
- Update or correct your information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications.
To exercise these rights, contact us at Info@silkybalance.com.
5. Data Security
We use secure systems to protect your information from unauthorized access or misuse.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Please check this page for updates.
7. Contact Us
For any questions, email us at Info@silkybalance.com